Terms of Use

User account

When you create an account and accept these terms, you become a member of our community and agree to use files under the GPL, which our platform supports and uses.

You confirm that the information you provide is true, accurate, and complete, and you agree to keep it up to date, including your email address. Your subscription is personal and non-transferable. You are responsible for any use of your account with your login credentials and must keep them secure.

We may remove accounts that have been inactive for more than six months when there are no active sales. We retain transaction records for legal and accounting purposes.

Age

You must be at least 18 to become a subscriber or member. If you are under 18, you must use the account of an adult legal guardian, who assumes full responsibility for your activity.

Exclusive products (plugins and themes)

Products developed exclusively by our team, such as our original plugins and themes, may be available only to Business plan subscribers. Use may be limited to a set number of licenses, usually ten per product, unless the product page states otherwise.

Subscribers to other plans may access these exclusive products only if they purchase them separately under the applicable conditions.

Account termination

We reserve the right to suspend or close accounts that show signs of misuse or a breach of these terms. Grounds for termination may include:

• Evidence of resale or plagiarism of our products.
• Download patterns inconsistent with reasonable individual use.
• Hostile conduct or conduct that harms the platform or its team.
• Attempts to conceal piracy.

Once an account is closed, it can no longer access purchased products or services. If you disagree with these conditions, please refrain from making a purchase.

We close accounts when there are reasonable grounds to do so. We do not grant refunds beyond the seven-day period set by Brazil’s Consumer Protection Code.

Your responsibilities

You agree to provide true, accurate, and complete information and keep your account information, including your email address, up to date. Your subscription is non-transferable. You are responsible for all use of the platform under your credentials. Keep your password secure and do not let anyone else use your login credentials. Notify us immediately of any unauthorized use of your password or other security breach.

Refunds

Under Brazilian law, customers are entitled to a full refund within seven days of purchase. After that period, we grant refunds only in exceptional circumstances, such as a verified technical failure.

We do not provide refunds in the following cases:

• The product has already been downloaded.
• The customer lacks the technical skills to use the product.
• The item is no longer available to download because it was removed from the site.
• The user has breached our fair use policy.

Except for products developed by our team and identified as such, we are not responsible for product performance or compatibility. Our platform acts as an intermediary for GPL-licensed items.

Fair use and conduct

Use the platform fairly and in good faith. The following activities are prohibited:

• Unauthorized sharing, resale, or redistribution of products.
• Using bulk download managers.
• Piracy, hacking, spam, or other unlawful conduct.
• Abusive behavior toward our team or other customers.

Violations may result in account suspension or termination, with no refund beyond the statutory period.

Fair use policy

Our downloads are subject to a fair use policy. The platform is for individuals using their real details. Other GPL sites may not use it to build up their catalogs. Sharing, reselling, or stockpiling our products is prohibited and will not qualify for a refund. Use of download managers is prohibited. If we discover that an account uses one, we will close the account without a refund.

We may close an account without a refund if its download patterns suggest a possible violation. Examples include:

• Downloading only new files.
• Downloading more files than you could use over many days.
• Downloading unrelated files.
• Download patterns that match all or a significant portion of the products leaked from our site and republished elsewhere.

Changes to products and prices

We do not guarantee that any particular item will remain available indefinitely. We reserve the right to modify, replace, or discontinue products at any time, with or without notice. We may also update plan and product prices by publishing the new prices on our site.

Reasons to change, replace, or remove a product may include:

• The product has become incompatible or its original developer has discontinued it.
• Users have reported frequent problems with the product.
• The product’s complexity has led to repeated reports of difficulty using it.
• The file has been corrupted by technical failures at a third-party hosting or distribution service.
• A temporary promotion has ended and the price needs to be adjusted.

When we remove a template, theme, or plugin, we generally try to add an equivalent product.

We will never remove a product from a plan solely to move it to a higher tier. We consider that practice unfair to our customers.

Intellectual property

We respect third-party intellectual property rights. If you identify any content that infringes those rights, contact us at suporte@packdesites.com.

Changes to these terms

We may update these terms periodically. If we make significant changes, we will make reasonable efforts to notify subscribers and members through the site or by email.