Introduction

At Pack de Sites, the privacy and security of your data is of utmost importance to us. This Privacy Policy describes how we collect, use, store and protect your personal information. By using our services, you agree to the terms of this policy.

Data Collected

We collect the following personal information from our customers:

• Name
• E-mail
• Telephone
• CPF (for Brazilian customers)
• IP Address

Purpose of Data Collection

The data collected is used exclusively for the following purposes:

1. Provision of Support: We use your name, email and phone number to provide technical support, answer questions and resolve any issues related to our products and services.
2. Issuance of Invoices: We use your name and CPF to issue invoices, as required by Brazilian law.
3. Identification and Security: We use IP addresses to identify customers, distinguish legitimate users from spammers, and detect potentially dangerous activity. IP addresses that are considered untrustworthy are blacklisted to protect the Site Pack community.

Data Sharing

Personal information provided by you is treated confidentially and will not be sold, rented or shared with third parties except where necessary to comply with legal or regulatory obligations.

Data Security

We adopt technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include, but are not limited to:

• Encryption: We use encryption to protect data transmitted between your browser and our servers.
• Access Controls: Only authorized employees have access to your personal information, and these employees are required to maintain the confidentiality of the information.
• Monitoring and Auditing: We carry out continuous monitoring and security audits to ensure the protection of your data.

Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, it will be securely deleted.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information at any time. To exercise these rights, please contact us via the support email.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

• E-mail: [email protected]

Thank you for trusting Site Pack. We are committed to protecting your privacy and ensuring the security of your personal data.